After configuring a notification policy via TSIM Admin console, email notifications are not received even though the exit code is 0 in MC_ACTION_RESULT slot. Even in the MC_OPERATIONS slot the list of email recipients can be seen:
One more thing, we are able to received MFD reports generated by TrueSight and along with test emails generated with email.sh or pw test_email command and problem is only with Notification policy. |
Verifying the following will help in identifying the root cause and fix the issue:
|