Events are getting orphaned in TSPS |
1) For the pncell determine the values for the properties, the examples below are not the default out of the box values EventDBKeepClosed=14d EventDBKeepNonClosed=30d 2) Open a command prompt and go to the %TRUESIGHTPSERVER_HOME%/truesightpserver/bin directory 3) Record the current TSPS property values (displayed in minutes) tssh properties list EVENTS_PRUNING_PERIOD tssh properties list closedEventsPruningPeriod 4) Set new property values (configured in minutes) Tssh properties set EVENTS_PRUNING_PERIOD 1440 Tssh properties set closedEventsPruningPeriod 20160 5) Clean the elastic search data as mentioned in KA 000102508 - requires stopping TSPS, don’t restart the server after deleting the data folder. 6) Take a backup of the core-api.jar and platform.jar from %TRUESIGHTPSERVER_HOME%/truesightpserver/lib directory 7) Replace the jars that are provided with this hotfix. 8) Restart TSPS Fix provided: when the events are deleted from the CELL, now TSPS will sync with CELL every 10 mins. If there are any extra events on TSPS, it will prune them. And also if multiple updates happening for a same event in shot delay, it will update them properly. |