This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. Legacy ID:KA410684 The BMC Assisted MIGration Offering is a program designed to assist customers with the planning of product upgrades to a newer version – “Success through proper planning”. This program is offered to BMC customers currently subscribed to BMC Customer Support. BMC will provide collateral containing upgrade best practices compiled by experts in BMC Support and R&D. You can leverage this information to create your upgrade plan. Upgrade experts in BMC Customer Support will review your plan and offer advice to help ensure your success. AMIGO upgrade plan review is available for the products listed below. The links have specific details for each of the listed products.
NOTE: The AMIGO Program provides help planning your upgrade. It does not provide expedited resolution for technical issues encountered during the upgrade process, nor is it a substitute for a Professional Services engagement. If you desire assistance with the execution of your upgrade plan, please contact your BMC Account Manager for help engaging BMC Professional Services.
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