BDSSA AMIGO Upgrade Program Introduction AMIGO Upgrade Checklist for BMC Decision Support for Server Automation (BDSSA)
1) Provide Current BDSSA Environment Information to Customer Support for analysis: a) BDSSA Reports Server and DB Version information: i) Send contents of $BLREPORTS_HOME/VERSION file. SELECT Value FROM SYSTEM_PROPERTY WHERE Name=’DatabaseVersion’; b) DB, Webserver and SMTP information can be captured by providing the following file(s) to support: i) $BLREPORTS_HOME/local.properties ii) $BLREPORTS_HOME/bin/blreports_config.properties BDSSA 8.5+: i)$BDS_HOME\shared\ConfigurationManagement\bds.properties c) If this BDSSA env uses an Oracle Database, Please run the bdssa_db_config_recommendation.sql script which is located in the BDSSA\Db_Scripts\oracle\schema directory of the BDSSA external-files zip file.
e) Is this BDSSA environment a multi-site environment? i.e. is integrated with multiple BSA environments? f) Is this BDSSA environment integrated with any other BMC Products? E.g BL2ATRIUM. If so, provide integration details. g) Is the BDSSA environment hosted on Physical or Virtual Servers? In case of a Virtual Server, BMC recommends customers take snapshots of existing environment before starting the upgrade. 2) To what version of BDSSA will the environment be upgraded? (aka Target Version)
3) BDSSA Environment History a) How long has this BDSSA Environment been in existence? b) What is the upgrade history of this BDSSA Environment? c) What is a typical recent runtime for the BDSSA ETL job? d) Has the BDSSA Archive tool been run in this environment? If so, how frequently is it run and when was the last run.
4) Is this a Production environment? a) If so, does a DEV/LAB/Test environment also exist? b) Is the DEV/LAB/Test environment using a copy of the Prod DB? c) What are the upgrade plans for the DEV/LAB/Test environment?
5) What Authentication Types are currently configured and used in this BDSSA environment? e.g a) SRP Authentication b) Domain Authentication c) RSA SecureID Authentication d) LDAP Authentication e) CAC Authentication f) PKI Authentication
6) Third party SSL Certificates a) Are there any third part SSL certificates for BDSSA Apache webserver and Cognos? If so, please provide details and review the following section of the doc: https://docs.bmc.com/docs/display/public/bdssa83/Supporting+third+party+Certification+Authority+certificates
a) What version of the RSCD agent is currently installed on the BDSSA Reports Server? b) What version of Network Shell is currently installed on the BDSSA Reports Server?
8) Review the BDSSA upgrade documentation for the Target Version: BDSSA 8.5: b) https://docs.bmc.com/docs/decisionsupportserverautomation/85/supported-upgrade-paths-466387399.html BDSSA 8.6: b) https://docs.bmc.com/docs/display/bdssa86/Supported+upgrade+paths BDSSA 8.7: BDSSA 8.9: 10) Review the latest Service Pack information for the Target Version a) https://docs.bmc.com/docs/display/bdssa85/Service+Pack+1%3A+8.5.01 b) https://docs.bmc.com/docs/display/bdssa86/8.6.01%3A+Service+Pack+1 11) Provide an inital upgrade plan document to BMC Support for review and feedback. 12) What is the proposed timeline for the BBDSSA Upgrade? a) Start date of proposed upgrade b) Details of approved outage window c) Have the necessary resources been informed of the upgrade timeline in case their assistance is required? (e.g. DBAs, LDAP/AD Admins, Network Admins)
13) What is the back out plan in the event that there are unexpected issues? E,g, a) Moving back to previous release? b) Restoring the backup data base? c) Restoring old snapshot (In case of VM Snapshot is taken on virtual server)?
b) Please take backup of below configuration files 14) What is the test schedule in the upgraded BDSSA environment? e.g. a) Testing Custom Reports and Out of Box Reports b) Confirming Reports Schedules c) Verifying ETL Run success and performance
15) Determine training needs for new features. a) What are the new features available from the target release? https://docs.bmc.com/docs/display/bdssa82/What%27s+new https://docs.bmc.com/docs/display/bdssa83/What%27s+new b) What level of training required for new features? c) How long does it take to learn new features?
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