TrueSight Server Automation (TSSA): Windows Patch Troubleshooting - Patch Deploy Job appears to have succeeded but Patch Analysis still reports q patch as missing

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TrueSight Server Automation (TSSA): Windows Patch Troubleshooting - Patch Deploy Job appears to have succeeded but Patch Analysis still reports q patch as missing
BSA Windows Patch Troubleshooting: Patch Deploy Job succeeded but Analysis reports one or more deployed patches as Missing
TrueSight Server Automation Suite
BMC BladeLogic Server Automation Suite

After running BSA Windows Patch Analysis a patch is determind to be missing and a BSA Deploy/Remediation job is executed to install the missing patch. Although the remediation job appears to complete successfully, a subsequent run of the analysis job shows the patch is still listed as missing.

 

Legacy ID:KA377574
Such patches are classified as False positives, detailed steps to troubleshoot false positives are provided in the Troubleshooting guide.
Please refer the troubleshooting guide for details.
TrueSight Server Automation Suite
BMC BladeLogic Server Automation Suite
TrueSight Server Automation Suite
BMC BladeLogic Server Automation Suite
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