The TrueSight Capacity Optimization (TSCO), TrueSight Gateway Server, and TrueSight Capacity Optimization Agent products follow a standard patch release model where there will be a period formal patch release (Fix Pack/Cumulative Patch) made available via the Electronic Product Distribution (EPD) site and a more frequent Cumulative Hot Fix (CHF) release made available for the FTP site to facilitate a more rapid release of fixes to field without the overhead associated with a formal patch release.
The following table covers some of the key points regarding different types of patches for supported versions of TSCO:
Patch Type | Typical Release Schedule | Technical Bulletin | QA Testing | Released Via | Includes Installer? |
Version 20.02.02 and later components If you are on 20.02.00 or 20.02.01 please download and deploy the 20.02.02 Patch to receive all fixes for those versions. |
Service Pack | As Required | Yes | Full QA | EPD | Yes |
Fix Pack/Patch | As Required | Yes | Full QA | EPD | Yes |
Version 11.5 and later components |
Service Pack | As Required | Yes | Full QA | EPD | Yes |
Fix Pack/Patch | As Required | Yes | Full QA | EPD | Yes |
All versions |
Cumulative Hot Fix | Monthly | No (Text README) | Developer Unit Testing / Automated Regression Testing | FTP | Yes |
Hot Fix | As Required | No (Text README) | Developer Unit Testing | FTP | Maybe |
With the TrueSight Capacity Optimization (TSCO) version 10.0 and later product suite there will be two types of patches typically made available:
- Fix Pack (FP)
- Cumulative Hot Fix (CHF)
The Fix Pack follows the same behavior as the former Cumulative Patch packages that have been made available for the last several releases. A Fix Pack can be installed on top of the base release of the product, any prior fix pack version in that release series, or any prior Cumulative Hot Fix (CHF). CHF packages will also accumulate fixes from the base release meaning they can also be installed on top of the base release of the product, any prior fix pack version, or any prior Cumulative Hot Fix release. This means that all released patches are an accumulation of fixes from the base product release and thus can be installed on top of any prior released patch package already installed in the environment.
The Feature Pack follows the same behavior as the former Service Pack packages. A Feature Pack can be installed on top of the base release of the product, any prior fix patch version in that release series, or any prior Cumulative Hot Fix (CHF). After a Feature Pack has been released, future CHF packages will be accumulated from the latest Feature Pack version for that release. When a Feature Pack is released for TSCO that becomes the base supported release for that version. That means that future Cumulative Patches, Hot Fixes, or Cumulative Hot Fixes will only be released for the latest Feature Pack. For example, after the release of TSCO 10.7 Feature Pack 1 (10.7.01) future Cumulative Patches and Cumulative Hot Fixes will be released for installation on top of TSCO 10.7.01. No future patches or hot fixes will be released that install on top of TSCO 10.7.00 (the base release). In order to apply future patch packages it will be necessary to upgrade to a base release of TSCO 10.7.01 (TSCO 10.7 Feature Pack #1).