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Knowledge Article

Article Number

000283499

Old Article Number

000100373

Article Type

FAQ/Procedural

Title

Does BMC BMC TrueSight Capacity Optimization 10.x support integration with BMC Cloud Lifecycle Management 4.6?

Summary

Product

TrueSight Capacity Optimization

Component

Capacity Optimization

Applies to

BMC Cloud Lifecycle Management 4.6, BMC TrueSight Capacity Optimization 10.0 and 10.3

Question

Does TrueSight Capacity Optimization 10.x support integration with BMC Cloud Lifecycle Management 4.6?

I see this error in the ETL log, after the upgrade of CLM
[2017-04-26 09:14:25] FAILED BCO_ETL_FAIL109: ETL is connected to a not supported CLM api version. Please use a connector for a supported version. API version is: 4.6 - supported API version are: 4.0, 4.1, 4.5
[2017-04-26 09:14:25] INFO Forcing extraction parallelism to 5
[2017-04-26 09:14:25] FAILED Error connecting to CLM. Exiting ETL without extracting data

Answer

This integration is available with BMC BMC TrueSight Capacity Optimization 10.x

In details:

For CO 10.0, the integration will be available with the Cumulative HotFix 8 for CO 10.0.00.02 (10.0.00.02.C00008). This CHF will be available after 23rd of February
For CO 10.3, the integration will be available with the Cumulative HotFix 6 for CO 10.3.00.01 (10.3.00.01.C00006). This CHF will be available after 2nd of February
For the version that will be released after 10.3, the integration will be available without any additional fixes.

A note: if you cannot wait the release of CHF6 for CO 10.3, you can download and deploy this specific HotFix. Deployment steps are included in the zip file.
ftp://ftp.bmc.com/pub/CLM-4.6-BCO-Hot-fix.zip

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