While deploying the Live Chat19.08.zip over the Deployment Management console, the RSSO Agent Properties component may be skipped by the file deployer |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. Attached to this article you may find the file that was skipped by the deploye, follow these steps to manually integrate Live Chat with RSSO:
4. Save the file and restart your tomcat service. RSSO is now be integrated to work with BMC Live Chat. |