The BMC Assisted MIGration Offering, or AMIGO, is a program designed to assist our customers in planning and preparing for product upgrades from an older, to a newer supported version. By engaging with BMC Technical Support Analysts, you will be provided with materials containing guidelines and best practices to aid in compiling your own upgrade plan. An upgrade expert will then review your plan, and offer advice and suggestions to ensure success through proper planning and testing.
1) BPPM AMIGO.zip:
-- BPPM AMIGO Datasheet.pdf - A one page summary which contains the benefits of AMIGO.
-- BPPM AMIGO - External_150116.pptx - A presentation which provides an overview of the AMIGO concept, workflow, and its benefits.
2) BPPM9.5_AMIGO_Checklist.zip - A checklist which provides requirements, steps, and tips for BPPM 9.5 upgrades.
3) BPPM9.6_AMIGO_Checklist.zip - A checklist which provides requirements, steps, and tips for BPPM 9.6 upgrades.
This information will help you “jump start” your upgrade planning.
AMIGO program includes:
» A “Question and Answer” session before you upgrade
To get started review the attached checklist and then open a BMC Support issue containing your environment information (product, version, OS, etc.) and the planned date of the installation, if known. We will contact you promptly, and work with you to ensure a successful and timely outcome.Related Products: