CwR Supporting Information |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. •AMIGO Program - Article: AMIGO Upgrade Program Introduction for Remedy ITSM Suite Upgrade •Adjusting customizations when upgrading – Documentation Link •Reconciling AR customizations - Documentation Link •High availability architecture for FTS - Documentation Link •Setting up upgrade servers using accelerated method - Documentation Link •Centralized config Export - Article: Remedy - Server - How can I export all my Centralized Configuration data into a single document? •AR System checks Hints - Documentation Link •Performance and Tuning Required Settings - Article Link •Gathering information for support - Documentation Link Check also the Article: Remedy - Collecting Configuration Information from AR System for BMC Support •Performance Hotfix - ftp://ftp.bmc.com/pub/ARPerformanceFix/ |