Error "Unknown Error" when trying to open Service after applying Container template to Workspace or Service Portfolio

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Knowledge Article

Error "Unknown Error" when trying to open Service after applying Container template to Workspace or Service Portfolio
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After applying a Template to a Workspace or Service Portfolio container, existing Services that have a 'Request Template' selected may not open and produce an 'Unexpected Error'.
This error can occur after applying a Template to the workspace that contains the 'Request Template' selected in the Service; or if a template is applied to the Service Portfolio that referenced different Request Template ID's from another workspace.

To resolve this, you will need to delete and recreate the Service.
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