How can I configure archiving on a form? How to enable archiving from HPD:Help Desk form |
In Ar server 9.x there are two ways to configure archivingOption 11.- Enter to developer studio in Base Development mode2.-Open the form that is going to be enable to archiving, in this case is Help Desk Form 3.-Go to the tap Definitions and move to Archive options 4.-Configure the archive option for that form check the status enable, Qualification and the archive description, the qualification can be modified as needed. Option 2Enable the archive Policy in the AR System Archive Manager Console Note: These procedures can be use to enable archiving for any form you want you only need to specify the form in the configuration for example AR System Email Messages |