ALARM class events do not appear in the TSPS events display |
Clear the elastic search data. See KA 000102508 for the steps. If the above steps do not resolve the issue: - Send the baroc of an example Alarm event - Send the %mcell_home%\etc\<cell_name> folder from TSIM server - Run the following on the TSPS server: tssh logger debug on -n TS_DEFAULT tssh logger debug on -n ROOT tssh logger debug on -n InfraApp - Ensure that the problem has been reproduced (attempt to send an Alarm event to the TSPS) - Provide the entire truesightpserver\logs directory - Share the Event list page from both TSPS and TSIM |