How to increase AR API timeout value for Smart Reporting on Linux? |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. 1. Open catalina.sh (located in /appserver/bin/) 2. Add the line shown in the below panel: Note: the yellow highlighted value is the number of seconds before report timeout. By default this is 120, but it can be set to another value as required
Please be aware, for reports taking a long time to refresh/load, it is also possible in some situations that you need to increase the AR API timeout value. The Windows steps for this process are covered in: https://communities.bmc.com/docs/DOC-105602 |