1. Navigate to /appserver/bin/catalina.sh
2. Add the following line: set JAVA_OPTS=%JAVA_OPTS% -DARAPITIMEOUTS=120:600:1800Note:
Highlighted values are used for SmartReorting calls and is set to 120 by default.
- It is possible for reports to take a long time to refresh/load in some situations and increasing the AR API timeout value might be required as a result.
- The steps for WINDOWS OS are covered in the word document per https://communities.bmc.com/docs/DOC-105602