Support Central

Case Management

Manage Support IDs

Use checkboxes to 'Remove support IDs/Users' or 'Allow to create Cases'
Support IDs for BMC Customer Support Site Guest User
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Knowledge Article

"Make Global" is greyed out in the Edit Events Table View.
TrueSight Presentation Server
TSPS Console
TrueSight Presentation Server all versions
User-added image
This is per design.

Please look at this page:
https://docs.bmc.com/docs/display/tsim107/Creating,+updating,+and+deleting+the+event+table+views+from+the+TrueSight+console

Once you selected Global or local you cannot modify it, you need to create it new.

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The table displays the existing values. You can edit the fields such as add or remove columns, change the column width, and change the column view order.

Note

In the edit mode, the Make Global checkbox is disabled.

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