Trying to connect to a freshly installed TSPS shows the following in the browser window: "An error occurred please contact your administrator or try again later" The only other clue is in session.stdout.1519247798.log: Feb 22, 2018 12:57:03 PM org.apache.coyote.http11.Http11Processor service INFO: Error parsing HTTP request header Note: further occurrences of HTTP header parsing errors will be logged at DEBUG level. java.lang.IllegalArgumentException: Invalid character found in method name. HTTP method names must be tokens at org.apache.coyote.http11.Http11InputBuffer.parseRequestLine(Http11InputBuffer.java:422) |
Confirm OS requirements & that the TSPS host name is in the DNS. If OS requirements have not been met: - Download TSPS installation files - Uninstall broken current TSPS installation - Check AMIGO doc. Here is a link for 11.0: https://docs.bmc.com/docs/TSOperations/110/amigo-checklist-for-truesight-operations-management-724138985.html Focus on Preinstallation -> Linux -> TSPS. Of particular interest is the yum steps, but read through the entire section & the 'Information for all operating systems' section to ensure that everything is in order. - Install TSPS |