Unable to add new Patrol Agent to BPPM Operation console, but it appears fine in the CMA console

Knowledge Article

Article Number

000260274

Old Article Number

000157171

Article Type

FAQ/Procedural

Title

Unable to add new Patrol Agent to BPPM Operation console, but it appears fine in the CMA console

Summary

Product

ProactiveNet Performance Management Suite

Component

BPPM Application Server

Applies to

ProactiveNet Performance Management Suite 9.6x

Question

Unable to add new Patrol Agent to BPPM Operation console, but it appears fine in the CMA console

Answer

Stop the Patrol Agent, then start it again
Then delete the Patrol Agent from the CMA

Attachment(s):