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Truesight Presentation Server with version 10.x, 11.x shows a timeout page after applying certificates Error "Unable to load library"
TSPS 10.x, 11.x shows a timeout page after applying certificates
TrueSight Presentation Server
TSPS Server
TrueSight Presentation Server - all versions
What might cause a timeout page to come up when trying to login to TSPS after applying secure certificates? The following errors are seen in the session.stdout.*.log (/TrueSightPServer/truesightpserver/logs/session.stdout.*.log) ERROR Unable to load library esscfgJNI80 no esscfgJNI80 in java.library.path ERROR Unable to load library bpwJNI80 no bpwJNI80 in java.library.path |
The errors suggest that the private key is not present in the loginvault.ks file. Confirm whether the 'keytool -genkey' command (step 8) was performed from this link: https://docs.bmc.com/docs/TSOperations/113/implementing-private-certificates-in-the-truesight-presentation-server-843620324.html Or, if you have a p12 (private key) file that you want to import into the keystore: - Navigate to the <TrueSight Presentation Server Installation Directory>\truesightpserver\conf\secure directory - Run the following command to import the private key (e.g. tsps.p12) into the loginvault.ks keystore file: keytool -v -importkeystore -srckeystore tsps.p12 -srcstoretype PKCS12 -destkeystore loginvault.ks -deststoretype JK - Restart TSPS when done: tssh server stop tssh server start Reference Documents : https://docs.bmc.com/docs/TSOperations/113/creating-and-importing-certificates-in-truesight-presentation-server-860483718.html#CreatingandimportingcertificatesinTrueSightPresentationServer-ToimportthesignedcertificatesintothePresentationServerkeystoreandtruststorefiles |
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