Why recently removed KMs immediately don’t go away form license usage report? When uninstalled PATROL Agent(s) will go away from TSOM License report? |
The License Usage Report provides information about the usage of various components involved. This means the application must keep the history of usage for further reporting purposes. Therefore, even if the KM or PATROL Agent is uninstalled/removed, instances are removed, and events removed, the internal modules will keep the history of what was monitored. This is as per design; these details are kept for 30 days. This retention period cannot be modified to avoid any illegal attempt to manipulate server/device count in license usage report that may affect overall license cost |