Instructions on how to install OpenJDK on a Windows OS for Remedy 19.02
Please note, Remedy also supports OpenJDK 11
Remedy does not support Java version 9 , 10 and 12 because these Java versions are not supported by Oracle.
1) Download OpenJDK 11 from https://jdk.java.net/11/
2) Extract the zip file into a folder, e.g. C:\Program Files\Java\ and it will create a jdk-11 folder (where the bin folder is a direct sub-folder).
You may need Administrator privileges to extract the zip file to this location.
3) Set the PATH:
4) Set the JAVA_HOME:
5) To validate if the java path is correct, open up the Command Prompt and type java -version and see if it prints your newly installed JDK.
Please note, if you're attempting to run the ARS installer (setup.exe) and OpenJDK is not configured correctly, you'll see the following error: