The initial review of the logs did not reveal many details. However, there were the following messages in the session.stdout file

Caused by: com.proactivenet.api.aspen.ws.to.CMAJServiceException:  Error while getting the importSingleOrCustomRepository
at com. proactivenet.api.aspen.ws.CAWSFacadelPlatformImpl.importSingleOrCustomRepository(CAWSFacadePlatformImpl.java:1829)
at com.bmc.sms.cmaws.ngp.wsclient.CMAJServiceClient.importSingleOrCustomRepository(CMAJServiceClient.java:690)
… 64 more
Caused by: com.proactivenet.api.aspen.ws.to.CMAJServiceException:  Error while getting the importSingleOrCustomRepository
at com. proactivenet.api.aspen.ws.CAWSFacadelPlatformImpl.importSingleOrCustomRepository(CAWSFacadePlatformImpl.java:1824)

This indicates there is some problem importing into the repository, but there are not enough details to tell us why.

The recommendation is to enable more TSPS side debug, use the tssh logger list to see the debug options.
Enable the following loggers:

CMA
CMA_AUDIT
com.bmc.unifiedadmin.persistence.server.kmpush
RestServiceAduit

- cd C:\Program Files\BMC Software\TrueSightPServer\truesightpserver\bin
- tssh logger list ( command lists logger name options, current logging level, and affected files)
- tssh logger edit -n <logger name> -m <file size in Mb> -b <backup file count>
Example:
tssh logger edit -n CMA -m 10 -b 2

To enable debugging:
tssh logger debug on -n <logger name>
Example:
tssh logger debug on -n MobileApp

To disable debugging
tssh logger debug off -n <logger name>

Review the files, or send the tssh dump export to Support for further review.

In the use case, the session.stdout file showed the following message:
               Java.io.IOException: Unable to delete file: /tmp/bmc_products/install.ctl

Other Errors from session.stdout

org.apache.commons.io.IOExceptionList: 7 exceptions: [java.io.IOException: Unable to delete file: /tmp/bmc_products/Install, java.io.IOException: Unable to delete file: /tmp/bmc_products/Products, java.io.IOException: Unable to delete file: /tmp/bmc_products/tools, java.io.IOException: Unable to delete file: /tmp/bmc_products/EULA.txt, java.io.IOException: Unable to delete file: /tmp/bmc_products/RunSilentInstall.sh, java.io.IOException: Unable to delete file: /tmp/bmc_products/tskpi.sh, java.io.IOException: Unable to delete file: /tmp/bmc_products/hostname_3181_install.log_rootscripts]

 
Solution is to manually remove the /tmp/bmc_products/install.ctl and then import the solutions again or

The reason the file was laid down is that a PATROL Agent was installed on the same box as the TSPS server, so that's the install.ctl file which is blocking the import into the repository. The idea here is that the user applied a PATROL Agent on the TSPS box and unzipped the install files into /tmp/bmc_products
Removing the install.ctl file is harmless to both PATROL and TrueSight.
__
Remove PA installation package directory  "bmc_products" under /tmp in the TSPS server and import new package in TSPS console