We are trying to change the RSSO hostname which is being used by TSPS. Login to the console, select Administration, Select Remedy SSO, Edit the Remedy SSO Integration settings.
You will see that the hostname is grayed out and not something which can be edited. How can we change this hostname?
Users can change the value of the RSSO server hostname which is being used by the TrueSight Presentation Server
On the TSPS Server, run the following commands:
tssh properties set bmc.sso.servername <FQDN of new SSO>
tssh properties set bmc.sso.password <new password> encrypt
tssh properties reload
Also, manually change the FQDN reference of TrueSight_sso_hostname in the file: %TRUESIGHTPSERVER_HOME%\TrueSightPServerInstalledConfiguration.xml. <name>TrueSight_sso_hostname</name> <value>host123.acme.com</value>
Save the changes
Stop/restart TSPS server