ARERR [9391] The requested plug-in "AtriumWidget" does not exist in the list of Data Visualization Module Server(s) in the BMC Remedy Mid Tier Configuration Tool.

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Knowledge Article

ARERR [9391] The requested plug-in "AtriumWidget" does not exist in the list of Data Visualization Module Server(s) in the BMC Remedy Mid Tier Configuration Tool.
ARERR [9391] The requested plug-in "AtriumWidget" does not exist in the list of Data Visualization Module Server(s) in the BMC Remedy Mid Tier Configuration Tool.
BMC CMDB Suite
BMC Atrium CMDB Suite

Cannot access Atrium Core Console on server but instead saw ARERR [9391]

LP: BMC Atrium CMDB Suite


 
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers.

Legacy ID:KA351384

Customer had not configured the Data Visualization Server values with the Server names.

On a Server Group environment, the server name alias should be set.


Related Products:
  1. BMC Atrium CMDB Suite
BMC CMDB Suite
BMC Atrium CMDB Suite
BMC CMDB Suite
BMC Atrium CMDB Suite
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