The folder attstore under the Mid-Tier installation folder is populated with files, however these are never removed. |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. Legacy ID:KA354125 The directory should be used for temporary storage of attachments. The files should get deleted when a user clicks on the logout button. If they just close the form or let the session expire, the files are not removed. The only way to address this is by creating a rule on OS level which removes files that older than a certain date. Related Products:
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