>> Many records accumulated in CAI Events form. (SRM_IN_ APP_REQUEST RESOLVED) |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. Solution applied from KA361119 but it does not solved the problem. The records continue to be accumulated in the form 'CAI: Events'. Following workaround provided by CE resolves the case Update two filters 1 .WOI:WOI:ModifyWO_Completed_911_UseCAI`! 2. WOI:WOI:ModifyWO_Completed_710_StatusDone Change the following part of the runIf qual of the above filters from: ('Status' = "Completed") to: ('TR.Status' = "Completed") |