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Knowledge Article

BSA: Segmentation fault for blyum on 87 Patch3 RHEL5 RSCD agents
The following error is seen while running BSA Patch Analysis against RHEL5 Servers running BSA 87 Patch 3 RSCD agents:

/appli/nsh/RSCD/bin/blyum: line 3: 12522 Segmentation fault "$BLYUM_DIR/python/bin/python" "$BLYUM_DIR/yum/usr/bin/yum" $@
BladeLogic Server Automation Suite
BladeLogic Agent and NSH
RHEL5 Targets running BSA 8.7 Patch 3 (Build 280), 8.8 RSCD Agents
Receiving the following error while running BSA Patch Analysis against RHEL5 servers with 87 Patch 3 and 8.8 GA RSCD Agents :

/appli/nsh/RSCD/bin/blyum: line 3: 12522 Segmentation fault "$BLYUM_DIR/python/bin/python" "$BLYUM_DIR/yum/usr/bin/yum" $@

And the following error is seen in Trace :

strace /appli/nsh/RSCD/blyum/python/bin/python /appli/nsh/RSCD/blyum/yum/usr/bin/yum
…/…
open("/appli/nsh/RSCD/blyum/python/lib/python2.5/plat-linux2/_hashlib.py", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/appli/nsh/RSCD/blyum/python/lib/python2.5/plat-linux2/_hashlib.pyc", O_RDONLY) = -1 ENOENT (No such file or directory)
stat("/appli/nsh/RSCD/blyum/python/lib/python2.5/lib-tk/_hashlib", 0x7fff29fadde0) = -1 ENOENT (No such file or directory)
open("/appli/nsh/RSCD/blyum/python/lib/python2.5/lib-tk/_hashlib.so", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/appli/nsh/RSCD/blyum/python/lib/python2.5/lib-tk/_hashlibmodule.so", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/appli/nsh/RSCD/blyum/python/lib/python2.5/lib-tk/_hashlib.py", O_RDONLY) = -1 ENOENT (No such file or directory)
open("/appli/nsh/RSCD/blyum/python/lib/python2.5/lib-tk/_hashlib.pyc", O_RDONLY) = -1 ENOENT (No such file or directory)
stat("/appli/nsh/RSCD/blyum/python/lib/python2.5/lib-dynload/_hashlib", 0x7fff29fadde0) = -1 ENOENT (No such file or directory)
open("/appli/nsh/RSCD/blyum/python/lib/python2.5/lib-dynload/_hashlib.so", O_RDONLY) = 8
fstat(8, {st_mode=S_IFREG|0644, st_size=37020, ...}) = 0
open("/appli/nsh/RSCD/blyum/python/lib/python2.5/lib-dynload/_hashlib.so", O_RDONLY) = 9
read(9, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0p\25\0\0\0\0\0\0"..., 832) = 832
fstat(9, {st_mode=S_IFREG|0644, st_size=37020, ...}) = 0
mmap(NULL, 1064096, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 9, 0) = 0x2b5078479000
mprotect(0x2b507847c000, 1048576, PROT_NONE) = 0
mmap(0x2b507857c000, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 9, 0x3000) = 0x2b507857c000
close(9) = 0
brk(0x17f98000) = 0x17f98000
close(8) = 0
--- SIGSEGV (Segmentation fault) @ 0 (0) ---
 
The problem is due to BSA Defect QM002092962.
There is a BSA Component Template-based fix and it is uploaded to the location below:

ftp://ftp.bmc.com/pub/BMC_Hotfix_For_blyum_in_87_Patch3

Please refer to the video below which talks about how to apply a BSA Component Template fix :

https://www.youtube.com/watch?v=CB7I34T6pg4&list=PLr4ck07lc-F8V_2QQZPMzp37caygliqhJ&index=21

“SECURITY ALERT: This hotfix includes an unsupported version of OpenSSL that is provided for backward compatibility with RHEL 5 and OEL 5. Please be advised that BMC does not guarantee that there are no known security vulnerabilities in this version of OpenSSL, nor will BMC provide any security patches for it. Please take this information into consideration when deciding whether or not to deploy this hotfix.”