1. STEPS TO REPRODUCE:
Create two CI's with same name in BMC_ComputerSystem and BMC_Printer classes.
Open AST:ComputerSystem from Asset Management Console Do wildcard search (or search for a printer CI) 2. ACTUAL RESULTS: Printer class CIs are visible in AST:ComputerSystem 3. EXPECTED RESULTS: Printer class CIs should not get displayed. |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. The problem is with set field mapping in the AL "ASI:SHR:ClearFieldsOnSearch_100". The zTmpKeyword is getting set to Null. This was fixed in 1902 under defect SW00529958 where the class id is set in activelink ASI:SHR:ClearFieldsOnSearch_100, hence it will display only that particular class CIs only. |