In TSPS, NOT operator in EventList Dashlet is not working as expected

Knowledge Article

Article Number

000354288

Old Article Number

000172295

Article Type

Solutions to a Product Problem

Title

In TSPS, NOT operator in EventList Dashlet is not working as expected

Summary

Product

TrueSight Presentation Server

Component

TSPS Console

Applies to

TSPS 11.3.02

Problem

EventList Dashlet is not showing the events as per the conditions defined event selection criteria.
Closed events are getting displayed when NOT operator is defined in Advanced filter, even when Closed status is not selected.

User-added image

Result:

Cause

Product defect DRTSV-224

Solution

Workaround: Until the defect is addressed, use != operator instead of NOT operator in advance filter.

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Result:

Attachment(s):

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Knowledge Article