TSPS v11 uses a different version of ElasticSearch than 10.x and therefore the data needs to be migrated to the new version.
This is done using the dataUpgrade.bat/dataUpgrade.sh files. However, when running these files nothing seems to happen.
The dataupgrade.log created when running the file contains the following messages:
2017-12-19 15:13:14 INFO file:65 - Starting Elasticsearch Elasticsearch 5.2.2
2017-12-19 15:13:15 INFO file:86 - Elasticsearch started Elasticsearch 5.2.2
2017-12-19 15:13:46 ERROR file:1000 - Unable to start Elasticsearch 5.2.2
2017-12-19 15:13:46 ERROR file:65 - Failed to initialize the data upgrade process!com.bmc.truesight.Exception.ReindexException: Unable to start Elasticsearch 5.2.2
2017-12-19 15:13:49 INFO file:385 - Current state for service : Index Server Running (4644)
2017-12-19 15:13:49 INFO file:519 -
Data upgrade failed!
Either add more physical memory such that >2Gb is free, or stop some non-TrueSight related process from running as TrueSight needs to be started for this process to work properly.
Once there is >2Gb memory free, run the dataUpgrade file again.
If successful the log should end like the following:
2017-12-19 15:25:28 INFO file:360 - Data upgrade finished.
2017-12-19 15:25:28 INFO file:519 - Data upgrade completed successfully.