Individual graphs and dashboard graphs do not display intermittently
After an upgrade of TSOM we are seeing that our graphs and dashboards are not all refreshing properly. We refresh the page and two or three of the graphs show that there is nothing to display or there is a connectivity issue. Yet, when I refresh again, the graphs which previously displayed the error now show data, and now additional graphs are showing the error.
We would expect that all dashboards and all device graphs will show data at all time. We would not expect to see sporadic instances where the data is not displayed when we know there is data being collected.
A fix for this issue has been created for version 11.0 the fix is in Fix Pack 3 - https://docs.bmc.com/docs/TSOperations/110/11-0-00-003-fix-pack-3-833546319.html?src=search
11.3.01 - Install the latest hotfix from ftp://ftp.bmc.com/pub/TSPS/PATCHES/11.3.01/GA/