After integrating RSSO with Digital Workplace, RSSO url is not working due to below error Missing Remedy SSO url. Fix agent configuration com.bmc.rsso.agent.RSSOHelper.init(): agent-id= com.bmc.rsso.agent.RSSOHelper.init(): callback-url= com.bmc.rsso.agent.RSSOHelper.init(): login-url= |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. Please verify the rsso-agent.properties file from below two location : 1. Tomcat Directory : <Installation Directory>\Apache Software Foundation\Tomcat8.5\external-conf 2. Digital Workplace Directory : <Installation Directory>\DWP\DWP\dwp\WEB-INF\classes Note- Both the rsso-agent.properties file should be identical. Once the required changes applied on rsso-agent.properties restart the tomcat and check page is loading. |