When running the tssh ha status command in the command line in the secondary TSPS server, the below error is showing as a result:
Error: Server is not reachable/unavailable: Connect to localhost:443 [localhost/127.0.0.1, localhost/0:0:0:0:0:0:0:1] failed: Connection refused: connect
The secondary TSPS server is running and primary TSPS server is also running and active.
Check the \TrueSightPServer_install_dir\truesightpserver\logs\tssh.log in the secondary TSPS server if you are getting the below error:
ERROR 09/01 14:10:02.716 [main] c.b.t.a.u.FileManagerUtil BMC_TS-CA000020E Unable to read HTTP port info from file [D:\Program Files\BMC Software\TrueSightPServer\truesightpserver\modules\tomcat\conf\server.xml] Exception while reading Tomcat's configuration file.
java.io.FileNotFoundException: D:\Program Files\BMC Software\TrueSightPServer\truesightpserver\modules\tomcat\conf\server.xml (Access is denied)
INFO 09/01 14:10:02.934 [main] c.b.t.p.c.p.CPAppPropertiesInitializer Completed Properties Cache initialization
ERROR 09/01 14:11:00.640 [main] c.b.t.a.p.AppProperties BMC_TS-CA000027E Exception while checking user details
java.io.FileNotFoundException: D:\Program Files\BMC Software\TrueSightPServer\truesightpserver\conf\ha\ha.conf (Access is denied)
If yes, ensure that you have granted the read/execute permission to the server.xml and ha.conf files.