TrueSight Infrastructure Management (TSIM) Cell runs 100% CPU at startup. The mcell-log shows repeated messages "BMC_TS-IMC080020E: Refused to delete a published data with publish environment id AtriumCMDB.PROD"

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Knowledge Article

Article Number

000373236

Old Article Number

Article Type

Solutions to a Product Problem

Title

TrueSight Infrastructure Management (TSIM) Cell runs 100% CPU at startup. The mcell-log shows repeated messages "BMC_TS-IMC080020E: Refused to delete a published data with publish environment id AtriumCMDB.PROD"

Summary

Product

TrueSight Infrastructure Management

Component

TSIM Impact and Event Management Cell

Applies to

TSIM 11.3.02

Problem

TrueSight Infrastructure Management (TSIM) Cell runs 100% CPU at startup. The mcell-log shows repeated messages "BMC_TS-IMC080020E: Refused to delete a published data with publish environment id AtriumCMDB.PROD"

Cause

Product defect DRTEC-188

Solution

Download and install the latest hotfix from ftp://ftp.bmc.com/pub/TSIM/PATCHES/11.3.02/cell/

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