BMC provides a Conversion Tool (find it attached) to ease the content migration from BMC Helix ITSM Smart Reporting to BMC Helix Dashboards.
Minimum requirements to use the Conversion Tool:
- BMC Helix ITSM Smart Reporting 21.05.03 hotfix 10 / 21.3.03 hotfix 5
- BMC Helix Dashboards 22.2.00
- Open JDK 11
- To have the JAVA_HOME environment variable configured
For supported features and known issues refer to:
https://docs.bmc.com/docs/helixdashboards/232/migrating-from-bmc-helix-itsm-smart-reporting-1186416340.html
Note: For version 21.05.x manually apply the attached license to use the Conversion Tool.
Follow next steps:
1. Login to Smart Reporting with "siadmin" to the "Default" organisation
2. Navigate to "Administration" > "Licence Management"
3. Click on "Upload License" section
4. Choose attached file and upload
Release Notes
February/2024
- [DRIAR-2763] Conversion Utility - 4k Automation does not handle range-type filters - BMC JIRA Production
- [DRIAR-2769] Conversion Utility - 4k Automation cannot locate web elements if the browser is set to a localized language - BMC JIRA Production
- [DRIAR-2773] Uncaught error while iterating variables in dashboard JSON for converted reports - BMC JIRA Production
- [DRIAR-3532] Conversion Utility - Smart Reporting filter titles are not applied (if set) - BMC JIRA Production
November/2023
- [DRIAR-2757] Date fields are exported as text format in BHD XL exported file
- [DRIAR-2756] zip files are empty when broadcasting the dashboards in XLSX and CSV formats.
October/2023
- [DRIAR-2689] Observed for multi chart report, converted dashboard name appended with _TABULAR
- [DRIAR-2699] Duplicate Filters in Dashboards
- [DRIAR-2701] 4k Automation setting placeholder filter values for date filters
- [DRIAR-2715] Range filters converted with single textbox for input
- [DRJ71-7886] SQL query breaks for filters with LIKE operator
August/2023
- Migration of reports containing localized characters: DRIAR-2659, DRJ71-7393
- Format report SQL query to be more readable: DRIAR-2660
- Include TABULAR panel for table-enabled reports in Smart Reporting: DRIAR-2661
- Handle filters applied on VARCHAR fields having both numeric and alphanumeric values: DRIAR-2691
- Handle "All" option for multi-value filters: DRJ71-5800
May/2023:
- Export of scheduled broadcast details on Smart Reporting to a CSV file
- Migration of reports containing HTML hyperlinks
- Support for complex filters in the >4k report SQL automation
- Complete migration of sub-query filters
March/2023:
- Migration of reports whose queries contain >4k characters
- Accurate identification of Smart Reporting filter types
- Validation of support for PostgreSQL, Oracle and MS-SQL databases
- Validation of support for Smart Reporting 20.02.x and 20.08.x versions
December/2022:
- Support for Smart Reporting multi-tenancy
- Support to convert reports containing multiple charts
October/2022:
- Support to Crosstab Reports conversion
- Support to Numeric Display type conversion
- Security vulnerabilities fixes