Unable to start Atrium Web Services Tomcat after upgrading Java from 7 to 8.40. Midtier tomcat was working fine. |
This knowledge article may contain information that does not apply to version 21.05 or later which runs in a container environment. Please refer to Article Number 000385088 for more information about troubleshooting BMC products in containers. Legacy ID:KA427610 - Review the Java path in Tomcat config console (tomcat7w.exe in AtriumCore\shared\tomcat\bin for bundled tomcat).- If It is correct then check it in the windows registry at below location : HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apache Software Foundation\Procrun 2.0\atriumTomcat7\Parameters\Java - If It is pointing to old java version, update the path. - You should be able to start the AWS tomcat after that. |