TrueSight Presentation Server(TSPS) 11.3.03 - Custom KM successfully imports into the repository, but the KM does not show anywhere under Global Server Threshold or Monitoring Solutions We attempt to import the following files to the TSPS Repository in 11.3.03 MYCUSTOMKM_HEARTBEAT.KM MYCUSTOMKM_HEARTBEAT.kml MYCUSTOMKM_HEARTBEAT.XML |
i.e. If Custom KM knowledge file contains files like: MYCUSTOMKM_HEARTBEAT.KM MYCUSTOMKM_HEARTBEAT.kml MYCUSTOMKM_HEARTBEAT.XML When the KM is Imported to the TSPS Repository, Under ...truesightpserver\modules\cma\pproxy\depot_directory\bmc_products\kmfiles\mhb\1.2.09\lib\knowledge directory only MYCUSTOMKM_HEARTBEAT.kml gets updated. NOTE : Path after ...truesightpserver\modules\cma\pproxy\depot_directory\bmc_products\kmfiles can be different based on KM naming convention. Solution : Update the Custom KM files extension in all lowercase. i.e. .km, .kml and .xml Recreate the package. Delete the existing package from the TSPS Repository Import the newly created package and it will display properly |